Nisafi Tanzania Rental Policies

Welcome to Nisafi Tanzania! To ensure a smooth and transparent rental experience for all our clients, we kindly ask you to review our rental policies before making a booking.

1. Rental Requirements

  • Driver’s License: All drivers must present a valid driving license held for at least 2 years.

  • Age Requirement: The minimum age to rent a vehicle is 23 years. Drivers under 25 may be subject to a young driver surcharge.

  • Identification: A valid national ID or passport is required at the time of booking or vehicle pickup.

2. Booking & Payments

  • All bookings must be made through our official website.

  • After submitting your request, our team will contact you to confirm availability.

  • Payments are made in cash or via mobile money (M-Pesa, Tigo Pesa, Airtel Money).

  • A refundable security deposit may be required depending on the vehicle type.

3. Cancellation Policy

  • You may cancel free of charge up to 24 hours before pickup.

  • Late cancellations or no-shows may be subject to a cancellation fee.

4. Fuel Policy

  • Vehicles are handed over with a specific fuel level.

  • Please return the vehicle with the same fuel level to avoid refueling charges.

5. Rental Duration & Returns

  • Rentals are based on 24-hour periods.

  • Late returns may result in additional charges.

  • Extensions must be requested in advance and are subject to availability.

6. Vehicle Usage

  • Vehicles must be used within Tanzania, unless written permission is granted.

  • Off-road driving is only allowed for authorized 4×4 vehicles.

  • Unauthorized or careless use may lead to extra charges.

7. Insurance & Responsibility

  • Our vehicles come with basic insurance coverage.

  • In case of an accident:

    • Notify us immediately.

    • Obtain a police report within 24 hours.

  • The renter may be held responsible for damages depending on the situation.

8. Breakdown Assistance

  • 24/7 support is available for emergencies and breakdowns.

  • Please contact us immediately. Do not attempt repairs without our approval.

9. Cleanliness

  • Vehicles should be returned clean.

  • A cleaning fee may apply for excessive dirt, stains, or unpleasant odors.

10. Rental Agreement

  • A rental agreement will be signed upon vehicle pickup.

  • By booking through our website, you confirm that you agree to these policies.